1. Send the outline
Use the contact form to state whether you are an employee or employer, the kind of arrangement involved, and the decision or concern. Do not attach sensitive records at this stage. We reply within one business day and confirm whether the matter fits our scope.
2. Agree the question and fee
We identify the consultation type, price, available times, and the documents worth reviewing. You receive the scope and cancellation terms in writing before payment. If the facts point directly to an employment lawyer, tax adviser, payroll provider, works council, or authority, we will recommend that route.
3. Prepare a small evidence file
Typical materials are the contract and amendments, recent payslips, working-time records, relevant rosters, and a one-page chronology. We provide a secure submission method. Tax IDs, bank details, social-security numbers, and unrelated health information should be redacted.
4. Meet with the facts visible
Appointments take place by video or at the Frankfurt office. We use the agreed question to keep the conversation focused, examine inconsistencies, and note where an answer depends on missing information.
5. Receive the written summary
For the flagship review, the summary arrives within two business days. It lists the facts relied upon, the issues discussed, practical actions, and questions for another professional or party. One brief clarification is included; new documents or a different issue require a separate scope.
Good preparation
Use dates and figures where possible. “My hours rose from 8 to 12 each week in May” is more useful than “I work too much.” Keep original files unchanged and send legible copies. If there is a dismissal deadline, court date, or official letter with a response date, state it immediately—our ordinary consultation may not be the right service.